Ask questions and get help with Thailand Digital Arrival Card (TDAC).
Hello I applied for an eSIM card on this page and paid and applied for TDAC, when will I get a response to that? Best regards, Klaus Engelberg
If you have purchased an eSIM, a download button should be visible immediately after purchase. You can download the eSIM right away. Your TDAC will be automatically sent to you by email at midnight, exactly 72 hours before your arrival date. If you need assistance, you can contact us anytime at [email protected].
I had bought it earlier and it seemed to be downloaded, but now it's not there, what should I do?
Hi if I'm coming to Thailand but I'm only staying 2 or 3 days and traveling, for example, to Malaysia, then coming back to Thailand for a few days, how does it affect the TDAC?
For each international entry into Thailand, you need to complete a new TDAC. Since you're entering Thailand once before and once after visiting Malaysia, you'll need two separate TDAC applications. If you use agents.co.th/tdac-apply, you can log in and copy your previous submission to quickly get a new TDAC issued for your second entry. It saves you from having to re-enter all your details.
Hello, I am a Myanmar passport holder. Can I apply for TDAC to enter Thailand directly from Laos port? Or do I need a visa to enter the country?
Everyone needs the TDAC, you can do it while in line. The TDAC is not a visa.
My tourist visa is still pending approval. Should I apply for TDAC before the visa is approved since my travel date is within 3 days?
You can apply early via the agents TDAC system, and update your visa number once it's approved.
How long does a TDAC card allow me to stay?
The TDAC is NOT a visa. It is just a required step for reporting your arrival. Depending on your passport country you may still need a visa, or you may qualify for a 60-day exemption (which can be extended for an additional 30 days).
How to cancel a TDAC application?
For the TDAC, it is not necessary to cancel the application. If you do not enter Thailand on the arrival date indicated in your TDAC, the application will be automatically canceled.
If you have completed all the information and confirmed it, but the email was entered incorrectly, resulting in not receiving the email, what can be done?
If you filled out the information through the website tdac.immigration.go.th (domain .go.th) and entered the email incorrectly, the system will not be able to send the documents. It is recommended to fill out the application again. But if you applied through the website agents.co.th/tdac-apply, you can contact the team at [email protected] for us to help check and resend the documents.
Hello, if using a passport but will take a bus across, how should we enter the registration number? Because I want to register first but do not know the registration number.
If traveling to the country by bus, please specify the bus number in the TDAC form, you can enter the full bus number or just the numeric part.
If traveling to the country by bus, how should the bus number be entered?
If traveling to the country by bus, please specify the bus number in the TDAC form, you can enter the full bus number or just the numeric part.
I cannot access tdac.immigration.go.th; it shows a blocked error. We are in Shanghai; is there a different website that may be accessible?
We used agents.co.th/tdac-apply, which is valid in China
How much is the visa for Singapore PY?
The TDAC is free for all nationalities.
Syy
I am applying for TDAC as a group of 10. However, I do not see the groups section box.
For both the official TDAC and the agents TDAC, the additional travelers option comes after you submit your first traveler. With a group that large, you may want to try the agents form just in case anything goes wrong.
Why is the official TDAC form not allowing me to click any of the buttons? The orange checkbox does not let me pass.
Sometimes the Cloudflare check just doesn’t work. I had a layover in China and couldn’t get it to load no matter what. Thankfully, the agent’s TDAC system doesn’t use that annoying barrier. It worked smoothly for me without any issues.
I submitted our TDAC as a family of four, but I noticed a typo in my passport number. How can I correct just mine?
If you used the Agents TDAC, you can just log in and edit your TDAC, and it will reissue for you. But if you used the official government form, you will have to submit the whole thing again as they do not allow editing the passport number.
Hi there! I guess it's not possible to update the departure details after arriving? As I cannot choose a previous arrival date.
You cannot update your departure details on the TDAC after you’ve already arrived. Currently, there's no requirement to keep the TDAC information updated after entry (just like the old paper form).
Hi, I have submitted my application for TDAC through all or VIP, but now I can't log back in because it says no email is connected to it. However, I received an email for my receipt for that one, so it is definitely the right email.
I have also contacted via email and Line, just awaiting feedback, but I am unsure what’s going on.
You can always contact [email protected] It sounds like you made a typo in your email for your TDAC.
I subscribed to eSIM and it hasn't been activated on my phone. How can I activate it?
For Thai eSIM cards, you must be in Thailand to activate them, and the process occurs while connected to a Wi-Fi network.
How can I apply for a double entry?
You’ll need to apply for two TDACs. With the TDAC agents system, you can first complete one application, then log out and log back in. You’ll then see an option to copy your existing TDAC, making the second application much faster.
Can I use the TDAC agent to apply for my trip next year?
Yes, I used that one to apply for my 2026 trips TDAC.
Why can't I edit my last name? I made a typo.
The official form does not allow you to, but you can do it through the TDAC agents.
Peace be upon you When I submitted the TDAC request, I was asked to pay an amount for the eSIM card, and upon my arrival at the airport, I requested the eSIM from the offices present at the airport, but it was not recognized, and each office referred me to another, and none of them were able to activate the service, and I purchased a new card from the offices and did not benefit from the eSIM service How can I get a refund? Thank you
Please contact [email protected] — it seems you forgot to download the eSIM card, if that is the case, the amount will be refunded to you.
Do I need to get the TDAC if I am going to only be in Thailand for 1 day?
Yes, you still need to submit for your TDAC even if you are only staying for 1 day
Hi, if the Chinese name in the passport is Hong Choui Poh, in TDAC, it will read as Poh (first name) Choui (middle) Hong (last). Correct?
For the TDAC your name is First: Hong Middle: Choui Last / Family: Poh
Hi, If my name in the passport is Hong Choui Poh, when I fill in the TDAC, it becomes Poh (first name) Choui (middle name) Hong (last name). Correct?
For the TDAC your name is First: Hong Middle: Choui Last / Family: Poh
Hello, if I am visa-exempt but filled out a tourist visa, will it affect my entry?
This will not affect your entry, as this is an additional field on the TDAC agent form. You can always message them through [email protected] to request a correction, or if the arrival date has not passed, edit your TDAC.
Hi there. The question regarding the visa number. Does that refer only to Thailand visas or other country visas too?
For the TDAC refers to Thailand. If you do not have one it's optional.
Does a MYANMAR SEAMAN WHO WILL JOIN A SHIP AT BANGKOK NEED A TRANSIT VISA? IF YES, HOW MUCH?
Hello. Myanmar crew members need a Transit Visa to board in Bangkok. The fee is US$35. This matter is not related to TDAC (Thailand Digital Arrival Card). TDAC is not required for crew members. You must apply for a visa at the Thai embassy. You can contact them for assistance.
My nationality has been mentioned incorrectly. My nationality is not Dutch. It is The Kingdom of the Netherlands. Dutch is the language spoken in The Netherlands.
For the TDAC, the official government site is not correct "NLD : DUTCH"
I cannot update the information about my flight change from Phuket because the date 25 in the "arrival" field is not clickable, as it has already passed apparently, and entering this date manually gives "incorrect filling"
Updating the TDAC after entering Thailand is not required. The TDAC is a document needed only for entry into the country.
I cannot select BASSE-KOTTO PREFECTURE as my city for the TDAC?!
For my TDAC, I finally used the agent's one, and it worked correctly. When I selected a city with a "-"
How does the agent service work for the TDAC, how far in advance can I submit it?
If you submit with an agent, then you can submit up to a year in advance.
thx
I cannot fill in my THAI car registration. The app does not allow me to use Thai. What should I do?
Just put the numeric part for the TDAC if it does not allow you to.
I'm eligible for visa free entry, so which option should I select in Arrival Visa Type? Thanks!
Exempt
Found it, thanks. :)
We keep getting a validation error when entering the city from the drop-down for the TDAC.
The official TDAC form has a bug right now where if you select a city with a "-"
When filling out the TDAC, which country should I indicate as the country of entry? I am boarding in Russia but have a 10-hour layover in China, and my second flight will be from China; I am not leaving the transit area.
In your situation, your second flight likely has a different flight number. Because of this, you will need to select China and the corresponding flight number for your TDAC as the country of departure.
If a Thai passport has expired for 7 months and I use a British passport to enter Thailand, do I need to fill out TDAC?
For TDAC, if you are Thai but enter the country using a UK passport, you will need to fill out TDAC for the same reason you will receive a visa stamp. Just select the UK as the country in your passport.
I’m traveling from Indonesia to Thailand with a transit in Singapore, but I won’t be leaving the airport. For the question 'Country/Territory where you boarded,' should I put Indonesia or Singapore?
If it's a separate ticket, then you should be using the last ticket/leg of the journey for your TDAC arrival flight.
Hello, we are going to Thailand for 1 week then going to Vietnam for 2 weeks and then returning to Thailand for 1 week. Do we need to reapply for the TDAC 3 days before returning to Thailand?
Yes, you must submit a TDAC application for each entry into Thailand. The earliest you can do this via the official government website (https://tdac.immigration.go.th/
I am a UK national and have already arrived in Thailand. I initially put my departure date as the 30th, but would like to stay for a few more days to see more of the country. Is it possible for me to stay longer, and do I need to update the TDAC?
You do not need to update your TDAC as you have already entered Thailand.
Chinese phones do not have eSIM card services, but I have already purchased the 50G-eSIM plan. How can I get a refund?
Please contact [email protected]
If you have already registered, there will be staff at the airport to assist you. However, I just checked my email and did not receive any documents to use for submitting paperwork to the company. Is there any way to search for my registration form myself?
Peace be upon you
When I filled in the hotel address, it appeared as follows, with repeated areas and sub-areas at the beginning. Is this a problem? BANGKOK, PATHUM WAN, WANG MAI, BANGKOK, 40 SOIKASEMSAN 1 RAMA 1 ROAD PATUMWAN WANGMAI BANGKOK 10330
It is fine if there are repeated names of areas or sub-areas in the hotel address. As long as the complete address and postal code are correct and consistent with the actual location of the hotel, it will not cause any issues with the TDAC application.
When I filled in the hotel address, the address appeared with repeated areas and sub-areas both at the beginning and the end. Is this a problem? As shown below: BANGKOK, PATHUM WAN, WANG MAI, BANGKOK, 40 SOIKASEMSAN 1 RAMA 1 ROAD PATUMWAN WANGMAI BANGKOK 10330, does this have any impact?
If arriving on June 11, do I have to submit it within 3 days before arrival, or can I submit and pay earlier?
TDAC can be submitted directly for free within 72 hours of arrival. Alternatively, you can start applying in advance through a reliable agency for a fee ($8). Then it will be automatically submitted and issued when it is 72 hours before arrival.
Will stay in Pattaya for 2 days before we travel to Khon Kaen and be there for the rest of the stay, which address should I use on the TDAC then?
For your TDAC, you will use your Pattaya address, as that is the first place you will stay.
Do I need to keep my TDAC for later use after I entered Thailand?
At the moment the TDAC is not required when leaving Thailand. But it is being asked for if you apply for certain visa types, so it makes sense to save your TDAC email/pdf.
Do I need to keep the TDAC for after I enter Thailand?
If the name is only one word, what should be filled in for the family name? Can I also fill in the first name?
If you do not have a family name or surname, for filling out the TDAC form, you simply enter a dash like this: "-"
International students holding a student visa are going to Malaysia for a holiday on the 21st and will return to Thailand to continue working. However, the system requires them to fill in the return flight details after completing their internship (in July), but since that is still a long way off, they haven't booked a return ticket yet. What should they do?
For the information on the departure date from Thailand in the TDAC form, it is not necessary to fill it out if the student has accommodation in Thailand and will stay for more than 1 day. The departure date information only needs to be filled out if the student does not have accommodation information in Thailand, such as if it is a transit flight or if they are only staying for 1 day. Therefore, if they do not have plans to book a return ticket at the end of the internship, they can leave the departure date blank without any issues.
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